Privacy Policy

This privacy policy applies from May 25, 2018.

Contact Us

Our privacy policy

Tribotec AB (Tribotec) protects personal integrity and always strives to protect collected personal data in the best possible way and to comply with applicable laws and regulations for data protection. With this privacy policy, we want to inform you about how personal data is processed by Tribotec. This policy applies to all information collected in connection with customer inquiries, orders, purchases made at Tribotec. The privacy policy also applies to personnel and contact persons at suppliers.

Who is responsible for personal data

Tribotec AB (556234-6089), Metallvägen 2, 435 33 Mölnlycke is responsible for the processing of personal data. You can contact our responsible employee on phone 031-88 78 80 or via email

What personal data is processed

Tribotec processes personal data that you yourself have provided to us. When you make an inquiry or purchase with us, you will provide us with information, as well as when you register for newsletters.

The starting point is not to process more personal data than is necessary and the aim is always to use the least privacy-sensitive data. As the company does business with other companies, B2B, we have very little need for personal data vis-à-vis customers and suppliers. Information about our employees is somewhat more extensive for both legal, general and practical reasons.

Examples of personal data that the company may process:

  • Name
  • Address
  • E-mail
  • Phone number
  • Date of birth
  • Title
  • User ID
  • Photographs
  • Bank details
  • Information that is registered automatically via, for example, the website

Where and how the personal data is stored

Personal data is stored in our business system, CRM system, in contact lists, on our servers and in folders; digital and in paper format. Through the matrices and the mapping the company has done, we consider ourselves to have good control and can thus show what data we have and where it is stored. This mapping is the basis for the data subject's rights to request extracts from our records or the right to "be forgotten".

For what purposes we process your data

We process personal data primarily to fulfill our commitments to customers, suppliers, employees and authorities.

Personal data about our customers is used to ensure good service such as deliveries, follow-up and information, but also for customer analysis and marketing. Everyone has the right to object to us using personal data for direct marketing. When we collect personal data, we provide information about this and how to object to it via our website, unless it is stated otherwise.

Personal information regarding our suppliers is limited, but those that exist are mainly used to communicate purchases, price inquiries and technical questions.

Personal data about our employees is needed for further information to the employee but also to banks for payment of salary and to authorities for reports according to the Accounting and Tax Act. Personal information about the employee's relatives is to be able to inform if something happens to the employee.

Legal basis for the processing and storage period

Tribotec always processes your personal data in accordance with applicable legislation. We process personal data when it is necessary to fulfill a contract with you and when we have another legitimate and justified interest in processing your personal data. If we were to process your personal data for any purpose that, according to applicable legislation, requires your consent, we will obtain your consent before starting such processing.

Provided that no legal relationship says otherwise, e.g. the Accounting Act, the data collected in accordance with what is stated above will be deleted when the purposes of the processing have been fulfilled.

Security to protect personal data

Tribotec maintains a high level of security for your personal data and, to this end, has taken appropriate technical and organizational security measures to protect your personal data from unauthorized access, modification, dissemination or destruction.

The starting point is that only employees within the organization who need the personal data to perform their duties should have access to it.

For sensitive personal data, we have set up special authorization checks, which means a higher level of protection for personal data.

Our security systems are developed with a focus on privacy and protect to a high degree against intrusion, damage or changes that may pose a risk to personal privacy.

Restrictions on disclosure of personal data

Our starting point is not to disclose personal data to third parties unless there is consent or if it is not necessary to fulfill our obligations according to agreement or law. In cases where the company uses personal data assistants, i.e. a third party, we draw up confidentiality agreements and ensure that the personal data is processed in a reassuring manner.

Tribotec may also disclose personal data to third parties, such as the police or other authorities, if it concerns the investigation of a crime or if we are otherwise obliged to disclose such information based on law or authority decision.

Tribotec will not disclose your personal data to any extent other than what is described in this section.

Your rights and right to file a complaint

You have the right, in accordance with the applicable personal data legislation, at any time to request access to the personal data processed about you, to have incorrect personal data corrected, for Tribotec to stop processing and delete your personal data, for the processing of your personal data to be limited, to exercise your right to data portability, to withdraw consent to certain processing (where consent has been obtained) and to object to the processing of the personal data. In such a case, please contact Tribotec via the contact details for the person responsible for personal data, telephone 031-88 78 80 or

/Tribotec AB